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Deploy an Effective Branded Caller ID Solution
Enjoy the business benefits of improving the customer experience
- Helps increase call answer rates: give customers the confidence to answer and engage with your agents
- Grow conversion rates: by answering a branded call your customers have already chosen to engage with you
- Designed to improve call durations: priming the customer with rich call branding on-screen promotes efficient engagement and receptive conversations
- Enjoy competitive advantage: offer a rich caller experience and provide a level of customer service your competitors are overlooking
TNS has over 10 years’ experience in call identification and branded caller ID solutions, handling billions of branded calls for millions of subscribers. Our extensive reach includes the four major wireless carriers in the US. We help enterprises communicate better with their customers every day.
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TNS Named Leading Global Vendor
Juniper research has ranked TNS as the top global vendor in its 2025 Competitor Leaderboard Report for Robocall Mitigation and Branded Calling. As an “Established Leader” in the industry, TNS was recognized for its scale, technological innovation and strategic partnerships.
Branded Calling Solutions by Industry
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Financial
Find out how Branded Calling can safeguard and transform the outbound customer experience for banks, credit unions, mortgage providers and other financial services organizations.
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Healthcare
Trust and speed of communication are essential to healthcare. Discover how TNS solutions can help improve consumer and patient relationships by delivering both.
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Hospitality
Nearly two in three (65%) consumers say they would answer a call from a hospitality or travel brand if the name or logo were displayed on their incoming call screen.
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Retail
TNS Enterprise Branded Calling can make all the difference to outbound CX in retail, with 68% of US adults saying they would answer branded call from a retailer.
Explore Our Solutions
Enterprise Authentication
Pre-register calls to ensure only legitimate branded calls reach customers.
Spoof Protection
Track spoofing activities and block unregistered calls to ensure they never reach customers.
Calling Insights
Improve your calling practices with detailed data on your enterprise’s activity and results.
11B
Calls per month are identified by name, category or reputation
1B
Call events are handled by TNS everyday
30 +
Years of experience in call identification.
75%
Would answer a call with name and logo
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Secure Your Business Lines
Verify Inbound Calls with TNS Enterprise Voice Security
Block Voice Network Threats
Contact centers face the growing threat of bad actors posing as customers – attacking and disrupting business lines to defraud enterprises. TNS Enterprise Voice Security helps enterprises to protect their business lines with real-time threat monitoring and verification of every inbound call with automated call authentication and spoofing detection. Reduce contact center costs while defending your voice channel from fraud and disruption.
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Stand Out from Your Competition
Help Grow your Business with Higher Conversion Rates
Providing rich call information on-screen means customers have already chosen to engage with you when they elected to answer, otherwise you would have been sent to voicemail.
Help Improve Efficiency with Better Call Durations
Whether you need to conduct a large number of short calls within a certain time or wish to engage customers in more detailed upselling opportunities, achieve the call duration your business needs by priming customers with a branded call display on-screen.
Instill Confidence in Your Calls
Branded calling reassures customers and helps build your brand reputation so that they are more willing to engage via the telephone.
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Achieve Better Interaction and Engagement
Branded Moments Pre- and Post-Call
Enterprise Branded Calling creates a branded moment before and after a call, building brand trust.
Stand Out in a Sea of Marketing Calls and Scams
A branded caller ID grabs customer attention and provides reassurance of call legitimacy by displaying rich call content.
Maximize Agent Effectiveness
Reaching customers that are more willing to engage enables agent time to be focused on delivering better business outcomes.
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See How Enterprise Branded Calling is Helping Transform Business
Browse our use case library to see how TNS is helping enterprises to improve engagement with their customers, increase call answer rates and achieve better business outcomes through Enterprise Branded Calling.
Contact Us
TNS Enterprise Branded Calling helps improve call answer and conversion rates, achieve better call durations and gives you a competitive advantage. Fill out this short form for more information from a TNS representative about how branded caller ID can help you and your business succeed.
*The information and results generated by the ROI & Revenue calculator on this website are provided for general informational purposes only. The calculations and data presented are based on certain assumptions and inputs provided by the user. This calculator does not take into account all possible factors that may affect the outcome of the calculations and TNS does not guarantee the accuracy or suitability of the results for any specific purpose. Actual results may vary and should not be considered as professional, financial or any other form of advice. For more precise assessments, please contact the TNS sales team.
By using this calculator, you acknowledge and agree that TNS is not responsible for any errors, inaccuracies, or omissions in the calculations or the results produced. Users should independently verify any information obtained from this calculator before making any decisions based on the information provided by this calculator. TNS disclaims any liability for any loss or damage that may arise from the use of this calculator or reliance on the information it provides.