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Restoring Trust to Voice Calling with Innovative AI for Telecoms
Introducing TNS AI Labs
AI Labs is an award-winning and pioneering initiative that will help restore trust in communications and research and develop new telecom AI solutions – including voice biometrics, predictive call analytics, generative AI and AI SMS detection – to help carriers and enterprises embrace the future of AI in the telecom industry and stay ahead of AI deepfakes that are being used for robocall scams.
Using AI to Combat Robocalls
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Predicative AI-Powered Call Analytics
TNS Call Guardian analyzes over 1.5 billion daily call events identifying robocall trends and scams. AI Labs are enhancing predicative algorithms to better understand their behavior.
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AI-Powered Voice Biometrics
Using telecom AI as a call screener, automating voice, tone and diction analysis to determine if the call is legitimate or deploying AI for nefarious intent.
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AI SMS Detection
TNS is developing AI models to detect and mitigate machine-generated scam text messages from reaching the intended recipient.
Leverage the Future of AI in the Telecom Industry
Delivering Advanced Technologies to Carriers and Enterprises
Utilize AI telecom technologies that can detect if the voice is real or synthetically generated by AI,
verify someone's identity using their voice and proactively understand the reason for the call.
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Gaining a Competitive Advantage
1. Help Improve Customer Experience with Innovative AI Technologies
Discover how your customers can be protected using innovative AI in telecommunications that is building the future of telecoms and restoring trust in voice calling.
2. Help Enhance Your Business Reputation and Customer Engagement
Increase your engagement with customers by leveraging AI technology to protect from spam calls and build trust with your customer base.
3. Partner with a Leading Voice in the Telecommunications Industry
TNS AI Labs continues a history in providing carriers and enterprises with innovative solutions that can help facilitate improved customer experiences and drive better business outcomes.
Contact Us
Contact TNS to learn more about how AI Labs can help address telecom industry trends and give your business a competitive edge over AI robocalls.
72%
of Americans refuse to answer calls from unknow numbers.
73%
of consumers are concerned about AI deepfake robocalls.
83%
of consumers believe financial services organizations should be taking all measures available to them to protect customers.
63%
received or know of someone who got an AI deepfake robocall.
TNS’ AI Telecom Resources
TNS has multiple resources to help you learn more about AI voice cloning scams, current trending scams and how to position yourself for the future of AI in the telecom industry.
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Leverage TNS Robocall Protection
Enable subscribers to make informed decisions by arming them with the information and data needed to protect them from bad actors.
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TNS Robocall Investigation Report
Download your copy of our industry-defining and FCC cited Robocall Investigation Report for the latest data insights.
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Voice Cloning AI Robocall Scam
51% have encountered AI-generated deepfake robocalls, find out what makes an AI voice cloning robocall scam.
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Protect Your Voice from Scams
Discover the ways in which you can protect yourself and your family and friends from falling victim to an AI voice cloning scam.
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TNS Discusses AI Voice Cloning on ABC7
TNS’ Chief Data Officer, Greg Bohl, demonstrates how simple it is for a bad actor to create an AI-generated voice and considers the use of AI in telecom.
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Communications Resource Center
TNS' unified call identification platform restores trust to voice and drives the future of next generation communications. TNS analyzes more than one billion calls a day, synthesizing data into widely trusted and utilized robocall protection reports, white papers and other thought leadership. Learn more about TNS' IaaS solutions.