How Roamer View Can Help

• Roamer View Service Architecture
• Features
• Benefits

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• Single portal - View all inbound and outbound roaming traffic - GSM, 4G LTE - in one user-friendly portal
• Flexible query features - Search by subscriber identity, network element or roaming partner, and then define a broad search across multiple days, or narrow to a very granular time interval
• Message decoder - Easy navigation to a protocol analyzer that allows the user to view invoke or response details. Message details can be exported to text or pcap format
• Smart alerts - Proactive notification of failures, timeouts or abnormal message trends
• Analytics reports - Provides a historical view of message activity, roaming trends and network utilization

• Help maximize roaming revenues – Quickly troubleshoot and respond to correct a roamer’s problems, helping to maximize roaming revenue and increase service levels. Through storage of accurate data records, Roamer View can help identify revenue leakage and/or resolve disputes
• Identify roaming opportunities – Roamer View identifies roaming attempts by subscribers for which no roaming agreement supports, helping identify gaps in your roaming footprint
• Reduce risk - Roamer View helps identify the scope of a network problem - subscriber, network node, or roaming partner and is effective for diagnosing problems with foreign roamers and potential fraudulent activities on your network
• Increase customer satisfaction - With near real-time processing, Roamer View helps you provide premium customer support and troubleshooting for your lucrative roaming traffic, helping to increase customer satisfaction and reduce churn
• Improved efficiency and productivity - Extensive reporting capabilities enable fast and easy analysis of traffic roaming partners, and subscribers resulting in high productivity in your roaming department. Automated alerts, queries and reporting capabilities can free your valuable resources to focus on new revenue-generating activities.

Roamer View Service Architecture

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Features

• Single portal - View all inbound and outbound roaming traffic - GSM, 4G LTE - in one user-friendly portal
• Flexible query features - Search by subscriber identity, network element or roaming partner, and then define a broad search across multiple days, or narrow to a very granular time interval
• Message decoder - Easy navigation to a protocol analyzer that allows the user to view invoke or response details. Message details can be exported to text or pcap format
• Smart alerts - Proactive notification of failures, timeouts or abnormal message trends
• Analytics reports - Provides a historical view of message activity, roaming trends and network utilization

Benefits

• Help maximize roaming revenues – Quickly troubleshoot and respond to correct a roamer’s problems, helping to maximize roaming revenue and increase service levels. Through storage of accurate data records, Roamer View can help identify revenue leakage and/or resolve disputes
• Identify roaming opportunities – Roamer View identifies roaming attempts by subscribers for which no roaming agreement supports, helping identify gaps in your roaming footprint
• Reduce risk - Roamer View helps identify the scope of a network problem - subscriber, network node, or roaming partner and is effective for diagnosing problems with foreign roamers and potential fraudulent activities on your network
• Increase customer satisfaction - With near real-time processing, Roamer View helps you provide premium customer support and troubleshooting for your lucrative roaming traffic, helping to increase customer satisfaction and reduce churn
• Improved efficiency and productivity - Extensive reporting capabilities enable fast and easy analysis of traffic roaming partners, and subscribers resulting in high productivity in your roaming department. Automated alerts, queries and reporting capabilities can free your valuable resources to focus on new revenue-generating activities.